PRG Areas of Competency

• Organization Development

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• Enterprise Needs Assessments

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• Customer and Business Partner Surveys

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• Business Risk Analysis 

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• Mission & Vision Planning 

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• Strategic Planning & Goal Setting

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• Alignment of Corporate, Departmental and Individual Goals 

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• Malcolm Baldrige National Quality Award and Tennessee Quality Award

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• Six Sigma Methodology

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• Business Process Mapping & Process Improvement

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• Learning-focused Needs Assessments

 

• Training Development & Delivery

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• Evaluation systems for training interventions designed to measure program use, satisfaction, acceptance; knowledge increase; knowledge and skill application; and business impact

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• Task & Process Analysis 

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• Team Building Skills