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PRG Areas of Competency
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Organization Development
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Enterprise Needs Assessments
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Customer and Business Partner Surveys
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Business Risk Analysis
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Mission & Vision Planning
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Strategic Planning & Goal Setting
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Alignment of Corporate, Departmental and Individual Goals
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Malcolm Baldrige National Quality Award and Tennessee Quality Award
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Six Sigma Methodology
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Business Process Mapping & Process Improvement
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Learning-focused Needs Assessments
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Training Development & Delivery
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Evaluation systems for training interventions designed to measure program use, satisfaction, acceptance; knowledge increase; knowledge and skill application; and business impact
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Task & Process Analysis
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Team Building Skills
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